Shipping & Returns
Just A Spot Farm ships via USPS, Fed Ex & UPS
Actual shipping on all orders
Orders are shipped Friday, Saturday, Monday, & Tuesday
We ship Priority mail or UPS
If you are not completely satisfied with an item, simply return it in its original, unused condition within 30 days of receipt along with a copy of the original invoice and it will be refunded, replaced, or exchanged for you. Please return the item by any method most cost effective to you. If you purchased this item on a site other than Justaspotfarm.com (eBay, Amazon, Jet i.e.) the terms and conditions of that website should be referenced.
JUSTASPOTFARM.COM 30-DAY RETURN POLICY
We at Justaspotfarm.com want you to be happy with your purchase. We understand that some products can be difficult to purchase and fit without the product in hand. Please read our return guidelines to ensure that you can return and exchange your purchase smoothly. You can return anything you purchase from Justaspotfarm.com, for a refund, within 30 days of receipt (The original shipping and handling, return shipping costs, and/or duties and taxes are NON-REFUNDABLE on returned items). All items must be returned in the same condition as when shipped. We do not accept returns on used, misused or incomplete items.
All returns should include a copy of the sales receipt or invoice and be in NEW and UNUSED condition. This includes all original packaging and tags. Failure to do so could result in a partial refund or a store credit.
Re-pack the return items in a sturdy box with a copy of the original invoice.
For your protection, it is recommended that the return package be insured.
If returned items are damaged in transit due to improper packaging, no refund will be issued.
While you may reuse the box, your items were shipped in, you may NOT use a products original branded box for shipping. For example, the box a helmet comes in with the brand and product name on the box must be placed in another box for purposes of shipping. Failure to do this could result in a partial refund. Returned merchandise is processed within a 5-7 business days of receipt. Refunds will be credited to the original form of payment. Store credits will be emailed in the form of a Gift Certificate.
RETURN SHIPPING COSTS
You are welcome to return your items by any shipping method most cost effective to you. Ship your return to:
Just A Spot Farm LLC
Attn: RETURNS DEPT/INVOICE#___________
1057 US RT 3
Columbia, NH 03590
The original shipping and handling, return shipping costs, and/or duties and taxes are NON-REFUNDABLE. For your protection, we encourage you to send your return package with a tracking number and insurance. We do not accept COD. Save your shipping receipt and tracking number for proof of return delivery. We are not responsible for return packages that are lost or damaged by the return shipping company.
We want to keep you, your horse, and dog happy!