We want you to be completely satisfied with your purchase. If for any reason you are not, you may return eligible items within 30 days of the purchase date.
Terms of Return:
- Items must be returned within 30 days of the original purchase date.
- Items must be in their original, unworn, and unused condition, with all tags and packaging intact.
- Proof of purchase (order number or receipt) is required for all returns.
- Used items are not returnable
Reasons for Return:
We accept returns for items that are:
- Damaged or defective upon arrival.
- Incorrectly shipped (wrong product or size).
Process for Return:
To initiate a return:
- Please contact our customer service team at [Your Customer Service support@jasf.shop within the 30-day return window.
- Provide your order number and a brief explanation of the reason for your return.
- Our customer service team will provide you with a Return Authorization (RA) number and detailed instructions on how to send back your item(s).
- You are responsible for the cost of return shipping unless the item is damaged, defective, or incorrectly shipped.
Process of Refund:
Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 business days.
- Please note that shipping charges are non-refundable.
- Depending on your financial institution, it may take additional time for the refund to appear on your statement.
Contact Details:
If you have any questions about our return and refund policy, please contact us at: